Especially the bar is great. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 829 traveller reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. However, my wife booked me in a surprise weekend here, and I have to say that we were bitterly disappointed. Thank you very much for the great feedback. We should mention that our staff use a program for Spa treatment appointments that works on mobile phones and therefore every lady has her own access on her own phone. We had a nice stay for 2 nights at this hotel. This reduces cross contacts, which is very important to us during these trying times. May as well start with the positives. We are very happy to read that you had a great stay. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. Does Hotel Alpenhof have any great views? It was a great experience and hope to be back next year! Our balcony was a bit grotty - flower planters that had seen far better days. We would be very happy if you gave us another chance in the future, after all we strive to get better with every feedback given. The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The room was spotless clean, quite small but we didn't need more, as Zermatt is definitely a place for outdoors. So I spent 10 minutes after my exfoliation awaiting a massage, lying face down on a massage chair feeling like a pig on a parachute. Communal areas of the hotel are battered, and in urgent need of refurbishment. Alpenhof is part of the Tradition Julen collaboration in Zermatt and includes other hotels in the area and the Julen family's delicious restaurant - … Prices are calculated as of 28/12/2020 based on a check-in date of 10/01/2021. Nevertheless appointments should be sorted before the next massage, this point has been addressed and shall not happen again. The ebikes are free of charge, later checkout (12.30) and currently the tourist board is giving you 100CHF if you book direct and visit. We are looking forward to welcome you again. Which languages are spoken by the staff at Hotel Alpenhof? Very Disappointing 40th Birthday Weekend - For the Price! We were thrust the menus, none of the food was explained, wine guidance wasn't freely given. Hotel Alpenhof, Zermatt: 828 Hotel Reviews, 1,478 traveller photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Spa - as part of our weekend my wife paid for us both to have a massage. Oh and top tip, book direct. What a fantastic hotel. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 830 traveller reviews, 1,484 photos, and cheap rates for Hotel Alpenhof, ranked #17 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The wellness spa and swimming pool facilities were outstanding. There are more places to choose from in the Zermatt area. Dear Ben, thank you kindly for your constructive feedback. Flights Which popular attractions are close to Hotel Alpenhof? The five-course dinners were top notch, with an excellent salad buffet. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Many travelers enjoy visiting Beresina-Haus (0.6 miles), Kapelle Blatten "Maria Rosenkranzkönigin" (1.3 miles), and Bergführerdenkmal (0.4 miles). 3. See 830 traveller reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. We should mention that our staff use a program for Spa treatment appointments that works on mobile phones and therefore every lady has her own access on her own phone. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. In addition the staff were very friendly, especially the barman Avdi who was great company, interesting and had lots of things to talk about regarding skiing etc. The wellness spa and swimming pool facilities were outstanding. Room itself was OK, bar some randomly arranged fruit. Service lacked professionalism and was what I would have expected in a gastro pub, not a relatively high class restaurant. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. 3. example, there was only one elevator serving our wing - a nuisance in itself - that was perpetually engaged. Restaurant - we paid 68 each for the 5-course menu. Hotel Alpenhof, Zermatt: 828 Hotel Reviews, 1,478 traveller photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Now £190 on Tripadvisor: Hotel Alpenhof, Zermatt. The bar area is really special, and a great place to relax before of after going out into Zermatt. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. Yes, guests often enjoy the mountain view available here. See 829 traveler reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in … Communal areas of the hotel are battered, and in urgent need of refurbishment. The buffet course was unnecessary and didn't fit the cuisine we were served. Which room amenities are available at Hotel Alpenhof? So I spent 10 minutes after my exfoliation awaiting a massage, lying face down on a massage chair feeling like a pig on a parachute. Our balcony was a bit grotty - flower planters that had seen far better days. We would be very happy if you gave us another chance in the future, after all we strive to get better with every feedback given. Are there opportunities to exercise at Hotel Alpenhof? We are very happy to read that you had a great stay. Conveniently located restaurants include Petit Royal Café, L'Atelier Grandsire, and Restaurant Spycher. Matterstrasse 43, Zermatt 3920 Switzerland, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. The spa area is exceptional, and it’s great that there is a separate area where kids are allowed (the pool) so that you can relax in some of the non-kid areas (hot tub, sauna etc). Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Very Disappointing 40th Birthday Weekend - For the Price! Nearby attractions include The Matterhorn (0.3 miles), Zermatt Ski School European Snowsport (ES) (0.2 miles), and Summit Ski & Snowboard School (0.2 miles). Again I was so pleased and did not expect our room to have view to Matterhorn, it was splendid to watch the morning sun on Matterhorn while having a cup of coffee on the balcony. The coffee machine and the minibar fridge could have been replaced in an instant for example - in this case after a thorough check on all room we never found the two broken appliances in any of them, a quick mention to our staff even on check out would have helped us to fix everything for the next guests' arrival if not for your own stay. What are some of the property amenities at Hotel Alpenhof? Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. Yes, guests often enjoy the mountain view available here. Hospitality at its best! Hotel Alpenhof, Zermatt: 830 Hotel Reviews, 1,484 traveller photos, and great deals for Hotel Alpenhof, ranked #17 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. We will be returning, 100%. We booked half pension and we were very surprised by the delicious dinners we had, 5 course menu with very tasty food. Zermatt Ski School European Snowsport (ES), Response from Familie Julen, Inhaber at Hotel Alpenhof. The restaurant served exceptionally generous breakfast buffet. This is the version of our website addressed to speakers of English in the United States. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. See 829 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Is Hotel Alpenhof located near the city centre? The ebikes are free of charge, later checkout (12.30) and currently the tourist board is giving you 100CHF if you book direct and visit. What food & drink options are available at Hotel Alpenhof? Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Conveniently located restaurants include Petit Royal Café, L'Atelier Grandsire, and Restaurant Spycher. At one point the lift stopped at one floor and there was a member of staff there waiting - his initial reaction was annoyance that we were in there on our way to the spa. Restaurant staff were warm and very service focused. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. I'd give the food itself 7 out of 10, but then you expect that at this price. Jelena stood out with her constant smile and positivity. Hotel Alpenhof: Great hotel - See 828 traveller reviews, 646 candid photos, and great deals for Hotel Alpenhof at Tripadvisor. Look forward to the naturally lit, Alpenhof SPA area on the first floor. Whilst she had her massage, the lady played with her phone, and while I had mine - I suffered a delay of 10 minutes while she cleaned the bath, because previous guests had left it late. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. Drinks are very well made and the bartender Ali is the good soul of the house and very helpful with all your questions you have about Zermatt. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. In sum, yes, it's a nice hotel - but yes, it should be for the price you pay. Hotel Alpenhof, Zermatt: 829 Hotel Reviews, 1,484 traveller photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Lucky us, we were wondering why our soft drinks were lukewarm. Look forward to the naturally lit, Alpenhof SPA area on the first floor. Nevertheless appointments should be sorted before the next massage, this point has been addressed and shall not happen again. A special highlight is the exquisite cheese buffet. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The five-course dinners were top notch, with an excellent salad buffet. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 829 traveler reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Drinks are very well made and the bartender Ali is the good soul of the house and very helpful with all your questions you have about Zermatt. Thank you very much for your positiv feedback. Prices are the average nightly price provided by our partners and may not include all taxes and fees. See more questions & answers about this hotel from the Tripadvisor community. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Service is quite friendly, but lackadaisical. Our minibar stopped working, along with the coffee machine, midway through the stay. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. Own or manage this property? Yes, pets are typically allowed, but it's always best to call ahead to confirm. It was a great experience and hope to be back next year! See more questions & answers about this hotel from the Tripadvisor community. Yes, it is 0.2 miles away from the center of Zermatt. Yes, guests have access to an indoor pool and a sauna during their stay. 2. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. As for your last point we do apologise. Taxes and fees that are shown are estimates only. Top room amenities include a minibar, a flat screen TV, and blackout curtains. I'd give the food itself 7 out of 10, but then you expect that at this price. Breakfast was as well very good, with lots of options. Cindy, the owner, was ever present, chatting with every table, making sure that the food and service are maintained to the highest quality. At one point the lift stopped at one floor and there was a member of staff there waiting - his initial reaction was annoyance that we were in there on our way to the spa. There are more places to choose from in the Zermatt area. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. In sum, yes, it's a nice hotel - but yes, it should be for the price you pay. 4. Top room amenities include a minibar, a flat screen TV, and blackout curtains. Dear Ben, thank you kindly for your constructive feedback. Which room amenities are available at Hotel Alpenhof? Cindy, the owner, was ever present, chatting with every table, making sure that the food and service are maintained to the highest quality. - See 828 traveller reviews, 652 candid photos, and great deals for Hotel Alpenhof at Tripadvisor. Flights In addition the staff were very friendly, especially the barman Avdi who was great company, interesting and had lots of things to talk about regarding skiing etc. Breakfast was as well very good, with lots of options. 2. We will be returning, 100%. Many travellers enjoy visiting Beresina-Haus (0.9 km), Kapelle Blatten "Maria Rosenkranzkönigin" (2.1 km), and Bergführerdenkmal (0.6 km). The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. For me, Alpenhof has the feeling of an institution that is resting on its laurels and historical reputation somewhat - I hear the family owns quite an estate in Zermatt - but if I return here I feel I could find far better options for around the same price. more. We booked half pension and we were very surprised by the delicious dinners we had, 5 course menu with very tasty food. The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese. The bar area is really special, and a great place to relax before of after going out into Zermatt. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Matterhorn Diamonds Ski School, Hotels near Alpine Adventures Zermatt (Fly Zermatt). We are already looking forward to seeing you again! Quite nice central location in Zermatt, relatively decent food, reasonable spa facilities. The experience was joyous from the time of the initial booking through to checking out. Thank you very much for the great feedback. Also, we could have proposed a different intermittent course if you disliked our salad buffet - we are very intend on our guests leaving our restaurant and hotel as happy as possible. Great hotel, really nice rooms. Also, we could have proposed a different intermittent course if you disliked our salad buffet - we are very intend on our guests leaving our restaurant and hotel as happy as possible. Great hotel, really nice rooms. And the problems I've outlined above conspired to spoil my birthday weekend somewhat. What a fantastic hotel. We are looking forward to welcome you again. The rooms were fantastic for our family of 4, exactly as pictured and to a very high standard. Restaurant staff were warm and very service focused. Now £200 on Tripadvisor: Hotel Alpenhof, Zermatt. See 823 traveller reviews, 1,473 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. Lucky us, we were wondering why our soft drinks were lukewarm. Claim your listing for free to respond to reviews, update your profile and much more. Prices are calculated as of 28/09/2020 based on a check-in date of 11/10/2020. What are some restaurants close to Hotel Alpenhof? Room itself was OK, bar some randomly arranged fruit. Please see our partners for more details. The buffet course was unnecessary and didn't fit the cuisine we were served. Spa - as part of our weekend my wife paid for us both to have a massage. Service is quite friendly, but lackadaisical. May as well start with the positives. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. Problems were as follows: 1. We are already looking forward to seeing you again! Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. For. The restaurant served exceptionally generous breakfast buffet. We are sorry to hear about your problems (elevator aside since we cannot change the construction of the Hotel that easily), but we are especially concerned as to why you have not mentioned anything on site. Tripadvisor Plus Subscription Terms & Conditions, Hotels with Complimentary Breakfast in Zermatt, Hotels near Matterhorn Diamonds Ski School, Hotels near Alpine Adventures Zermatt (Fly Zermatt), Hotels near Summit Ski & Snowboard School. Are there any historical sites close to Hotel Alpenhof? Is Hotel Alpenhof located near the city center? Jelena stood out with her constant smile and positivity. Own or manage this property? The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. We had a nice stay for 2 nights at this hotel. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Now $314 (Was $̶4̶4̶6̶) on Tripadvisor: Hotel Alpenhof, Zermatt. The rooms were fantastic for our family of 4, exactly as pictured and to a very high standard. stayed there during a business trip for a night with some colleagues. As for your last point we do apologise. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 822 traveller reviews, 1,473 photos, and cheap rates for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Clearly, just as annoying for the staff as the customers! Hotel Alpenhof, Zermatt: 824 Hotel Reviews, 1,473 traveller photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Hotel Alpenhof: VIP Treatment! The spa area is exceptional, and it’s great that there is a separate area where kids are allowed (the pool) so that you can relax in some of the non-kid areas (hot tub, sauna etc). What are some restaurants close to Hotel Alpenhof? Hotel Alpenhof, Zermatt: 829 Bewertungen, 1.484 authentische Reisefotos und günstige Angebote für Hotel Alpenhof. Zermatt Ski School European Snowsport (ES), Response from Familie Julen, Inhaber at Hotel Alpenhof. The bed was so comfortable and warm and I loved the duvet from sheep wool. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away.

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